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Monday
Dec312012

Top 10 health startup and social media posts 2012



Jason Berek-Lewis Founder, Healthy Startups 

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This blog makes me happy - I love writing about social media, PR, technology and startups in healthcare. I get my thrills from speaking with startups and entrepreneurs around the world who are making apps, devices, hardware and software that are improving lives, keeping people healthy and giving patients and doctors the ability to share information in ways that we never could before.

 
Thanks so much for your support in 2012. This has been a huge year for Healthy Startups -  taffic has grown to around 7000 unique visitors a month in December 2012, off of a very low base at the start of the year.

I appreciate the support of so many entrepreneurs and startups who have contributed to the site and to the many people who share the site's content - especially on Twitter and LinkedIn.

It has taken 2 years to build this site and it's traffic to 7000 visitors per month - my goal in 2013 is to double this number. Wish me luck!

Thank you to the patients, doctors, nurses, surgeons, medical specialists, healthcare communicators, entrepreneurs, coders, bloggers... and more who are contributing to the biggest change in healthcare in modern times... 

 

To wrap up the year, here are the 10 most popular posts on Healthy Startups, as determined by Google Analytics.
Be well, see you in 2013.


10> Attack of the healthcare startup clones

9> 5 things doctors should know about managing their reputation

8> Could Pinterest be the healthiest social network?

7> Why your medical practice needs a social media strategy

6> Indian startup launches Android device to manage diabetes

5> 7 ways to get more media coverage for your startup - right now!

4> 5 Reasons why your health app will fail

3> Why is Siri ignoring healthcare?

2> Doctors are the new search engines

1> Startups: Do 1 thing
Tuesday
Jul172012

5 reasons why your health app will fail

Jason Berek-Lewis Creator, Healthy Startups 
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Image via ihealthstudio.com




Your consumer healthcare app exists for 1 reason only - to change behaviour. If you have created your app to do something else you have already failed. Here are 5 other reasons why your health app will fail:


You are not solving a real problem

What is the genuine problem your app solves? What is the real value offered by a calorie counter, an exercise tracker or a muscle toning guide? 

You might be trying to make it easier for lawn bowls enthusiasts to track their performance, but is there really a need for an app to do that? Why are you creating another tracking app? We already have apps that log how much you eat, how far you run, how often you cycle - we don't need another one.

Perhaps your app helps patients to achieve rock hard abs in only 30 days. That's great for when they head to muscle beach, but really - there are bigger health fish to fry. 

You are trying to solve too many problems

You've seen these in the App Store or Google Play - one stop guides to men's health, looking after your baby or diet shopping lists... These types of apps take to much of a 'catch all' approach to health and end up offering no real value. I once reviewed a men's health app developed by a hospital: the app itself was nicely designed with good intentions, but it tried to cover too many areas of men's health leading to vague content with no real calls to action, even around serious symptoms. With no clear focus the app offered minimum value. Avoid this at all costs.  

You are not providing your users with data they can action 

Many apps, not only health apps, generate streams of data - but what does it all mean? Sorry to keep picking on food apps, but a calorie counter or a prompt thay says my diet only contains 32 percent of my recommended daily intake of calcium isn't really of any value to me. How can I action this? Your food app needs to tell me what steps I need to take to remedy the lack of calcium in my diet. I realise it's difficult for an app to provide specific information for each user, but then why provide this data in the first place? This type of data leads to confusion and users wondering why they ever downloaded your app in the first place.

Your app is too complicated to use 

With the proliferation of mobile devices, our constant connections to the internet and our inability to 'turn off' - things are already too complicated. If your app isn't straight forward or you haven't spent enough time testing the UI with potential users you might find that your users find it all too much. Go for big clear buttons to hit, clean and simple displays of data, straight forward options for sharing data or images. Keep it simple, stupid works. 

Your solution is too easy to clone 

Cloning can be a quicker, surer path to startup success (see Attack of the health startup clones here: http://healthystartups.com/founders-blog/2012/6/10/attack-of-the-healthcare-startup-clones.html) which means that your idea might be replicated by another developer or, worse, improved on by another developer who offers a similar app with more features for a lower price. Take a look at the app stores and see how many tracking apps there are (for example). If your app is too easy to clone, or if there are already similar offerings, how are you going to stand out? How will you avoid vanishing into obscurity? 


Sorry to write such a pessimistic app. Think of it this way: somebody is already doing it wrong. Let them make the mistakes. Make sure you learn from them. Go out and get it right and change health for the better!

Thursday
Nov102011

The rise of healthy cyborgs

Jason Berek-Lewis Creator, Healthy Startups 
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We’re all cyborgs now: our iPhones, iPads, Androids, Blackberrys are by our sides constantly. Our memories, exercise plans, social calendars, friendships, To Do lists, entertainment, reading, location discovery are all driven by apps on these devices. Many of us use our phones and tablets all day: for reading news, playing games, watching movies, keeping up with our social networks, tracking expenses and managing our professional contacts. Our increasing addiction to machine drugs is disrupting every element of our lives: we are becoming healthy cyborgs...

Apps empower healthy cyborgs

Healthy cyborgs are driven by apps. There are more than 6000 iOS health and fitness apps and it seems health care developers are sticking with Apple: it is difficult to find details about the total number of health apps in the Android Market. 

Studies have shown that about 70% of health apps are targeted at consumers (figure from http://mobihealthnews.com) and the rest at health professionals. The ‘appification’ of health care is patient driven: there is clear interest in people playing a greater role in managing their health care and on a whole, western health systems are slowly moving towards models where patients take on greater responsibility for their own health. 

This spark of personal responsibility is made possible because now we have the tools to drive our own health care: smart phone, tablet and web apps. About 35% of American adults use a smart phone and nine percent have downloaded a health app (figures from Pew). Here are some apps that help you manage your health:

Influtech is an Android/ iOS app that uses ‘crowdcasting’ to enable users to report on flu/cold activity near them. The app can also generate real-time maps that indicate where flu/cold activity is happening around the world. This app is so simple: using your finger you turn an onscreen ‘dial’ to indicate how sick you are with flu like symptoms. You can move the dial between “Low” and “High” to indicate the severity of your illness. All data is shared anonymously. 

If you think there is no market for self reporting health apps that feed into a map/ graph tool, a survey conducted by Influtech found 87% of respondents are willing to share information using Influ or a similar app. This is provided that the information is shared anonymously and that the goal of information sharing is disease prevention and helping others.

The makers of the app have high expectations, their video ends with the declaration: “If everyone uses Influ epidemics become preventable”. It’s a lofty, and perhaps unattainable goal, but certainly one worth striving toward. For more about Influtech, read this post on Healthy Startups: http://healthystartups.com/startup-blog/2011/8/24/mobile-health-thoughts-from-a-mobile-health-startup.html

Cyborgs in our health system

Cyborgs are starting to appear in our health system: figures show that about 30% of USA-based physicians own an iPad, iPhone or iPod (figures from Manhatan Research). At its iOS 5 launch, Apple claimed 80% of USA hospitals are testing or piloting the use of the iPad on site. Doctors bringing their iOS devices into hospitals and medical centres is also a growing trend, one that is creating headaches for hospital IT departments across the world with security issues associated with data stored on iPads and many hospital IT systems not being compatible with iOS and Mac OS X Lion.

A quick browse through the iOS app store shows why i devices are so prominent in medicine. The store contains apps for writing prescriptions, accessing medical records, exploring anatomy, tracking medical data, accessing information about medications, etc. iOS more than any other portable or cloud based platform is empowering doctors to become health cyborgs too. 

Once we reach the point where doctors and patients begin using apps in unison to manage health outcomes, the rise of the healthy cyborgs will be cemented.

Healthy cyborgs get social

True healthy cyborgs don’t exist independently of each other, they are social. Sickweather, a Baltimore, USA based startup asks “How do I avoid getting sick?”. The service collates an answer from streams of social data, aggregating mentions of key words into a visual representation of the spread of disease on online maps. Sickweather is now open for beta tester registration.  For more about Sickweather, read this post on Healthy Startups: http://healthystartups.com/startup-blog/2011/7/3/sickweather-the-origin-of-a-health-startup.html

Healthy cyborgs, or should I say unhealthy cyborgs, are looking for social support as they work through their health challenges. People gather around common interests, that’s the whole point of social media: it allows us to do this on a global scale, and we are now organising ourselves around our health, wellness and illness interests.

What this means is the emergence of disease-specific social networks like those powered by Alliance Health Networks, a Salt Lake City based startup. A similar Australia-centric service called Healthshare is run out of Sydney. I believe these social networks will be viable as people may shy away from sharing intimate health information on sites like Facebook and Twitter where they usually share holiday snaps and interests like movies, sports, music, photography, etc. This schism will grow as people who live with sickness will use one type of social network to build support links with others who are sharing their journey and other social networks to ‘escape’ from their condition.

Doctors also gather in social networks of their own and this is fast becoming a way to share clinical knowledge and experience with colleagues from across the world. A recent study of 4000 USA-based physicians by QuantiaMD found that 28% of respondents used physician focused social networks for professional engagement.

The explosion of social networks like Facebook and Twitter mean it is possible that healthy cyborgs could bump into their doctor on social media. Kevin Pho, MD practices primary care in Nashua, New Hampshire and is also known as “social media’s leading physician voice”. In an article written nearly 2 years ago for USA Today Kevin Pho wrote: “But like a lot of the information on the internet, not all medical content is credible. In fact, acting on inaccurate web information can be dangerous. That’s where medical professionals can help patients interpret and decipher what is accurate on the web. And with 57 million Americans reading blogs, combined with 120 million monthly U.S. visitors to Facebook and Twitter, social media presents a compelling opportunity for doctors to better interact with patients.” 

While medical organisations and regulatory bodies are busy writing guidelines, manuals and codes of conduct to regulate physician/ patient interaction online, patients and doctors are already talking! Unlike the traditional geographically based patient/ doctor relationship, social media and social technologies now mean that we can talk to doctors all around the world, just as I did early this year when I tweeted a link to a blog post that mentioned my heart condition. I ended up in a short conversation with a USA-based cardiologist. We talked about my heart condition, the operations I had and the medications I take and... that was it. The conversation and the connection was short, but we still had the opportunity to reach out and share with each other, something that could never have happened without Twitter/ social media. This interaction was only made possible by the rise of healthy cyborgs.

Cyborgs want to play (healthy) Angry Birds

Healthy cyborgs want peer support, but they also want to engage by other means, including playing games. If you are interested in tech, startups and apps you will have heard the term ‘gamification’ which refers to “the use of game design techniques and mechanics to solve problems and engage audiences” (via Wikipedia) . 

Services like Wellthy, a social wellness game that makes it fun and easy for companies to promote healthy habits among their workforce, reward people for healthy behaviour through providing badges, points and other metrics to track your progress against the crowd or against others in your social circle. For more about Wellthy, read this post on Healthy Startups: http://healthystartups.com/startup-blog/2011/9/26/wellthy-app-makes-getting-healthy-fun.html

Other services like Munch-5-A-Day encourage users to set goals around how much healthy food they will eat in a day and reward healthy eating with badges and graphs of your progress and healthy habits that can be shared over social media: encouraging others in your social circles to use the app and eat a healthy diet.

Healthy Cyborgs know that keeping healthy can also be fun.

Here comes SkyNet health

Maybe we are some way away from creating a health-based artificial intelligence? Maybe not. IBM is working on Watson, an artificial intelligence system for data analytics. One of Watson’s eventual applications will be “the effective and efficient storage, retrieval analysis and use of bio-medical information to improve health”.

Watson is just one piece of the ultimate healthy cyborg puzzle. When you create networks that combine Watson’s computing power with social data on health (from Sickweather for example) and add RunKeeper’s ambition to create “a system that can identify correlations between a user’s eating habits, workout schedule, social interactions and more”, that has the sole purpose of delivering an “ecosystem of health and fitness apps, websites, and sensor devices that really work, based on a user’s own historical health and fitness data”.” (via TechCrunch http://techcrunch.com/2011/06/26/runkeeper-adds-new-integration-to-its-health-graph-in-hopes-of-building-the-facebook-of-fitness) we are well on the way to building a health graph that can drive innovation and improvements in technologies, care, practice and patient health outcomes.

What we are really creating with these new health apps, social networks, games and the holistic health graph is the ultimate ‘self aware’ and ‘self informed’ healthcare tool that can help us beat disease, crunch petabites of data, discover new technologies, empower patients and ultimately provide an entirely new platform for patient/ physician collaboration that can help to provide medical care over whole continents, and even on the other side of the world.

When healthy cyborgs are well and when they are sick the health graph can ultimately serve as a tool that better guides strategies for prevention, care/ treatment and cure. The health graph can give us real time global views of disease patterns, of health-oriented discussions and of health behaviours. The health graph can deliver an unending bounty of data - all we have to do is decide how to use it for the benefit of healthy cyborgs everywhere. 

 

Monday
Oct032011

What Kindle Fire means for health 

Jason Berek-Lewis Creator, Healthy Startups 
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The launch of the Kindle Fire is the biggest tech news story for 2011. The sheer chutzpah of Amazon's raid on Android and full frontal assault on Apple's iPad 2 offers compelling lessons for startups, entrepreneurs and innovators in healthcare. 

It's all about content

Up until now the iPad has been winning the tablet race because of the content on offer though the iTunes store. The synergy between Apple's products and content has been seamless and no one else has been able to match this, until Amazon and it's Kindle Fire.

"Content is king" has been the rallying cry for years, and it's as true now as it's ever been. Apps, websites, email newsletters, your hospital magazine or your startup blog will always fail if the content isn't there.

Content is not the job of your startup's PR guy or your hospital's communications department or your practice manager. Content is the responsibility of everyone in your company/ organisation. 

Content is on the front line and it comes from the front line. Your healthcare startup should be blogging (see http://healthystartups.com/founders-blog/2011/6/21/your-startup-should-be-blogging.html), your medical practice should have an email/ hardcopy newsletter giving helpful healthcare tips/ advice to patients, your hospital should be posting videos on Youtube...

There are so many stories in any healthcare organisation. How are you telling your story? How are you packaging this story? How are you sharing it? How are you encouraging your customers, patients, app users... to tell their stories?

OS? What OS?

No one except for the hardest of hardcore IT geeks is going to buy the Kindle Fire for the OS. People are going to buy the Kindle Fire for the content. Consumers don't care about what makes your website tick or what your engineers have done to get your app humming. People want content, they want a great user experience and they want invisible tech. Don't sell your startup, your app or your innovative health service on specs, base your message on the benefits for doctors or patients and let the sweat of your tech guys speak for itself. The less you talk about your engineers, the better.

Where the buyers go, developers go...

If the Kindle Fire takes off (which I am sure it will), developers could shift away from building apps for Android to focus on building for the Kindle Fire OS. Maybe you should think about optimising your next Android app or your hospital magazine to run on the Kindle Fire?

It's about the whole package 

Like Apple, Amazon 'gets' that this game is about the whole package: from the promo clip on Youtube to unboxing your Kindle Fire to turning it on to find all of your Amazon content preloaded. Your healthcare service should work in this way too: people want more than just an appointment with a doctor. The best medical practices offer easy to read patient literature, health literacy classes, self help patient support groups, exercise facilities, an onsite pharmacy and more...

Is it enough to build an exercise app for iOS like My Vitogo (see http://healthystartups.com/startup-blog/2011/8/10/startup-your-fitness-with-vitogo.html) or illness tracking apps like Influ (see http://healthystartups.com/startup-blog/2011/8/24/mobile-health-thoughts-from-a-mobile-health-startup.html) and Sickweather (see http://healthystartups.com/startup-blog/2011/7/3/sickweather-the-origin-of-a-health-startup.html) or do some users want to see a broader dataset like a health graph or something like HealthMap, the global disease map (see http://healthmap.org/en)?

I believe people want less segmentation and better integration for their tech (this could play against the Kindle Fire) and for their health. Startups like those above which are bringing health data together in a way that is meaningful and actionable are the ones which are going to win.

But, then 'data' is really just another form of 'content' isn't it?  

DISRUPT everything!

What really makes the Kindle Fire so compelling is it's disruptive influence: is it really changing the definition of 'tablet' computers? Can it really take on the iPad? Amazon is losing how much on building each device? Does an online bookstore really have a role in developing an OS and the hardware to run it?

Some people are already calling Jeff Bezos, Amazon CEO the next Steve Jobs. Why? Because his Kindle Fire move has changed the tablet game forever: Amazon is selling a tablet for $199; they are selling a tablet that doesn't run on iOS or on the Android you know; Amazon is building its own appstore and its own browser...

No one expected a bookstore to become a major player in the tablet wars. This play by Amazon leaves nearly all other Android tablets without buyers and might just (finally) give Apple's iPad juggernaut a run for its money. Can you imagine the discussion that went on in the Amazon board room when Bezos said "Let's take on Apple and Google buy building our own tablet that runs off our own version of Android!"? Have those conversations at your own workplace - that's what the Kindle Fire means for health. 


Wednesday
Jun082011

#hcsm founder's blogs May 2011

Jason Berek-Lewis Creator, Healthy Startups 
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May was the best month yet for Healthy Startups both from the number of posts that were written and for the traffic to the site. Thank you for your interest in my work here. If you missed any of the posts for the last month, you can catch up here!

Who's afraid of social media in health care? http://bit.ly/m6m7YT
This is the second most popular post I have written for the site. Here I look at what is feared by doctors, patients and entrepreneurs when it comes to using social media in the health care space. I argue that we all have to get over our fears because "... engaging in the conversation between patients, doctors, pharmaceutical companies, app developers, entrepreneurs, researchers, nurses, pharmacists, patient advocates, insurance companies, health care marketers, gurus, intellectuals opens up new opportunities, new collaborations, new solutions to healthcare challenges." Do you agree?

iOS dominates in health... for how long? http://bit.ly/ifXDud
In the never ending Apple vs Android battle, iOS is the clear leader and the recent announcement of iOS 5 might just put the Android rebellion to bed. It seems that Apple has already won the war in healthcare: a survey, covering more than 2000 USA-based doctors and conducted by Manhattan Research, shows that 75 percent of physicians in the United States have purchased an Apple mobile device such as an iPad, iPhone or iPod. Both sides of the war have their ardent fanboys: where do you sit when it comes to using mobile devices for healthcare?

Facebook will lose #hcsm http://bit.ly/klqHv4 
By far the most read post on this blog to date, and my favourite as I am a long time critic (and user/ hypocrite) of Facebook. What I enjoyed most about this post is that it generated discussion and a reply post on another blog (see Kishan Kariippanon's post at http://bit.ly/iXVkng). In this post I argue, and I still believe, that the social media juggernaut will eventually lose #hcsm. Please read my post, and Kishan's response, and join in the discussion!


That wraps my look back at May. Thank you for your continued interest in this site and my work. I am always looking for people who are interested in contributing to this site. Please contact me via www.twitter.com/healthystartups if you are keen to write for Healthy Startups.